        Customer once, client forever : 12 tools for building lifetime business relationships Richard Buckingham ; foreword by Paul B. Brown.
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Book's title:	Customer once, client forever : 12 tools for building lifetime business relationships Richard Buckingham ; foreword by Paul B. Brown.
Library of Congress Control Number:	00047823
International Standard Book Number (ISBN):	0938721828 (alk. paper)
Cataloging Source:	DLC, DLC DLC
Authentication Code:	pcc
Geographic Area Code:	n-us -
Library of Congress Call Number:	HF5415.5 .B799 2001
Dewey Decimal Classification Number:	658.8/12 21
Personal Name:	Buckingham, Richard, 1963-
Edition Statement:	1st ed.
Publication, Distribution, etc.:	Washington, D.C. . Kiplinger Books, c2001.
Physical Description:	xxiii, 285 p. : ill. ;, 25 cm.
Bibliography, etc. Note:	Includes bibliographical references (p. 263-272) and index.
Rubrics:	Customer services United States Consumer satisfaction

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